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I got this recently AND also got the portal email in December. I've been waiting for portal credentials since then.

Sent a webform and haven't heard from them yet. Also trying to call a few times per day with no luck. Really frustrating, I wish they were more transparent informing the status of the applications. Being able to talk to a human would also be amazing.

No. No changes in my application. I replied to the original email and to the multiple "reminders" I got afterwards.

Similar situation here. I've waiting for my portal credentials more than 2 months. Multiple follow ups to the "centralized office, virtual landing unit" and never heard back from them. I emailed Calgary office and they replied with exactly the same message you posted.

Inland applicant.

Hi everyone. I got my 1st portal email on Dec 10th and replied the same day. Then I got many reminders the days after and replied to some of them with the requested information. I haven't got my credentials or any kind of response so far. I also replied from my partner's email multiple times...