Here is my timeline:
Received: Dec 29 2021
AOR : Dec 29 2021.
Started processing ; Dec 29 2021
DM : June 20 2022.
Approved and mailed : June 27 2022.
It was replacement but they issued me a new 5 years expiry date.
If it takes more than 4 months you should send web form and advice the agent...