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We just got the portal link and login information. Monninaq, did you use a mail program like Thunderbird to reply to the IRCC? We were doing that previously, so this time, we tried sending the email directly from Gmail (using the browser). We also made sure to copy and paste the requesting...

Yes, my wife and I are experiencing the same thing. I called an immigration lawyer for advice (it's the weekend so IRCC isn't open). He said that he hasn't experienced this before but that we could try sending an inquiry via the web form. I think we'll try that if we receive yet another email...

Hi everyone. I've gotten the "residence confirmation portal" email three times in the last three days. Each time, I have replied to the email with my information (name, UCI, email, etc), and each time I get the same email back, asking for this information. Seems like by now I should be getting...