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Hii So when it happened to me it was my medical needed to be redone as it expired. I will suggest check other documents, like your passport or anything else.

Hi! Did IRCC update it to valid after the medical? My visa doesn't expire until the 15th of March 2022, but my counterfoil document is updated invalid in September 2021. My flight was last Thursday and I couldn't get on board because it showed inactive to the officers. My medical has expired in...