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Hi Tina, Unfortunately, I don't have any better advice than what I mentioned in my previous comment: contact them as many times as you need until you get a response. I'm not sure what worked in my case, but I recommend emailing back to the address that sent the "Congratulations" as well as...

I'm glad to hear it finally got solved. Best of luck to you too!

An update to anyone who's dealing with this issue. My eCOPR was finally uploaded to the PR portal, after 5 months of that "Congratulations" email. I can now confirm this is some sort of technical issue with the portal, because the document says I became a PR in October 2021. I have no clear...

Hi Rafa, I think the issue you're having is slightly different. In my case, I don't even see a download link or anything like it. I'm still trying to get in touch with IRCC but I've decided to contact my member of parliament, as suggested above, if nothing else works. Best of luck mica

Oh, thanks for the update. I didn't have any luck contacting the PR portal people so I basically gave up. I'm not even sure what an MP is or how to contact them, but I'd like to try if you please give me some info. I'm glad your stuff moved forward at least.

Hey @ChunkyHammer, thanks for the reply. Miraculously, I got a reply on twitter that I hadn't seen: "Hi. The download button should be on the right of the electronic confirmation of permanent residence (eCOPR) section, at the bottom of the portal. Try clearing your cache and using Chrome as a...

Hello @ChunkyHammer, I have to say I'm both relieved and double-pissed after reading your post. I'm having a very similar problem with the difference that I'm a single applicant and the only eCOPR that should be available is not. My timeline is also quite similar to yours, which makes me wonder...

Thanks for the quick response. Unfortunately, I don't see any "Details" tab in my portal, so I'm suspecting it must be some other kind of issue. It's really odd, considering I received that email saying "Congratulations! You are now a permanent resident (PR) of Canada! IRCC has uploaded an...

Hello Vijay, I find myself in the same situation. I got an email on October 1st saying the eCOPR was available to download from the portal but it isn't, and both the photo and the address confirmation appear as "In review with IRCC". Could you solve the issue or find out what was going on...