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No its processing now. sometime it takes 24hours to update if you paid successfully.

I submitted my application and went on to make the payment. I entered my card details and click process transaction. Then I got the message that Transaction Approved and press to continue. After I click continue, then it said "unknown error occurred" and it redirected me to my profile. Now it...

Same error again.

Unfortunately, I am in a same position as you are. Finding ways to inform them but cant find any.

I have the same issue. My previous passport has valid US visa but I cannot enter a expired passport details.