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she has renewed her passport already, but the new passport does not have the super visa on it. She still has her old passport. she has been in Canada for about 2 years now.

Hello, I'm trying to link the application I sent by mail to the IRCC account. The only information I can give to link the account to the application is my payment receipt number R#########. however it is not able to find any application with the information I have entered, I have sent in the...