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Hmm, thank you for your feedback Rajkamalmohanram. Yes, it does seem excessive to have to pay money and spend time for this, but I understand the point you are making and will convey the same to them.

Hello all, Glad I found this forum. I am asking this question on behalf of a friend who has received a request from IRCC to submit "all pages of your passport as an electronic color scan" for further processing of their citizenship application. They have a question about the translation...