https://www.change.org/p/cio-sydney-canada-vo-ircc-cio-sydney-delayed-express-entry-processing-almost-12-months-in-waiting-do-you?signed=true
read & Sign, may be it'll work.
Please see this post https://www.change.org/p/cio-sydney-canada-vo-ircc-cio-sydney-delayed-express-entry-processing-almost-12-months-in-waiting-do-you?signed=true
I believe Sydney VO isn't working at all. :( My AOR is same as yours and I ordered my GCMS 3 times, also contacted them via webform, getting the same generic response. They haven't touched my file.