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@Paul09 Thanks for the response! Yes, my parents are travelling back to India on Monday. Permanent address on the application is an Indian address but current address is a Canadian address since they have been in Canada for over 2 years now. When my parents go to India, do I have to inform CIC...

@Paul09 In my case, I got the request to send the passports again instead of instructions for virtual landing. Should I send the passports to Ottawa?

Hi there, I got a request to send my parents passport in Nov 2020. The passports were returned without a Visa and with a letter saying a visa office will contact you. Yesterday, Again I got the same email. Now I am confused as to what to do. Should I send the passport to Ottawa or send them...

Hi Ane, I am in the same situation as yours. I got a request to send my parents passport in Nov 2020. The passports were returned without a Visa and with a letter saying a visa office will contact you. Yesterday, Again I got the same email. Now I am confused as to what to do. Should I send...