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Kunal submitted his parent's passport in 2018, it was in person. Now due to Covid, VFS is only accepting courier pick-up and drop off which is terrible service. They sent a payment link to my father and got the courier to pick-up his passport but it's been 2 weeks and VFS has not sent the...

I have emailed VFS a few times and they are not replying. I have tried calling their number and no one answers. At this stage I am not sure how to contact VFS. Do you have any ideas on how to contact VFS

Hello Kunal I am in the same situation, sponsored my parents and received a letter for passport submission with my father's name and UCI number. We filled out separate passport submission forms for VFS for both of them but VFS only sent the payment request and collected passport for my father...