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You need to pay both. The former is the courier service fee payable by credit card, and the latter is VFS' service fee payable by cashier's check/money order. The instruction of emailing VFS for the labels is outdated, you can purchase them directly from the portal now and get them instantly.

I think he meant the US-Canada border. It does seem at the moment that it will be opened on May 21st.

We did our biometrics at an ASC more than a month ago. Back then all appointments within 2 weeks were blocked, but beyond 2 weeks they were all wide open. Canadian biometric appointments are not affected by the backlog with US immigration because a portion of the appointments are specifically...