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Thanks, it finally worked! Called at 8 and got through after waiting for 20 mins. Appreciate your tip!

you got lucky! they're super picky about the tiniest of things!!! and we self-attested every doc just to be sure.

Thanks, I called at 8 am today and got through after 20 mins of waiting! It seems like there's only one lady to answer these calls! Thanks for the tip about calling early morning. I never had luck through the rest of the day.

So I had uploaded the documents (Can PP, Indian PP) under docs upload (I uploaded all in one PDF) - but when the application gets printed it doesn't show up as separate docs and the OCI app only shows number 1 (they wanted 2. Indian PP 3. Marriage cert (Indian PP)) in that order. They returned...

Did you call between 8-9am? Curious because I haven't been able to get through to them. thanks

Try calling them (you'll be lucky if you get through but they can assist with creating a shipping label) - I paid online directly through the website the first time and went through them the second time and was overcharged each time :/

just saw this, will try tomorrow. it seems like it's the only time they will pick up?!!

In early Jan I paid BLS for both my parents (surrender plus OCI) $170.7 as "courier" fees via instructions on their website. Pick up - 1 app - $20 Express Drop off - 4 apps - $120 (technically it's only 1 drop off but I was charged for 4 applications) Original drop off - $30.00 TOTAL - $170.7...

Thanks we are also surrendering our passports so we need to add the $250.4 fee as well Thanks again!

I tried calling BLS several times last week and today and it doesn't go through. Seems like they're not operating their phone line.

Did you send your original landing papers? also, how long did it take for Purolator to pick up your courier? also checking fees - $425 for OCI and $250.4 for surrendering passport, right?