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Thanks alot, you and @matteosc have been really helpful on this.

Thanks for your response. The webform didn't include any documents attached. I will check for information disperity.

Hi @legalfalcon please a friend of mine raised a webform and got this: Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC). We verified the information you provided; however, it differs from the one we have on file. In order to better assist you, we invite you to...