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The canadian call center will not intervene. Have your sponsor call their Member of Parliament and complain. i also joined a group called spousal sponsorship advocates. they are on facebook and twitter..... they are a wealth of information. they even had a lawyer doing live chat explaining how...

yes they received both medical requests the same day on the 19th of September.

I sponsored my husband and his son and they both received separate medical request. two different emails. one addressed to my husband and one addressed to our son. our son is 9 years old