I took the academic IELTS (British Council) in UAE through computer-delivered test. I used CAPITAL LETTERS in listening and reading. Using the capital letters is the safest way to go.
I took the IELTS academic on 11 September 2020. My scores:
L 9
R 7
W 7
S 6.5
I filled the EOR for speaking on 17 September 2020. Waiting for the result. Please pray for me guys :)