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Hello, We submitted application for PR CARD through the online system. We have received the email to submit supplementary documents. Can we simply reply to the email with attachment of the required documents? OR is there a different way (the online submission system has no option to submit...

My parents PR cards expired in mid 2021. I sent the application in Dec.2021. File received in Jan 2022 and processed in Feb with "Decision Made" My parents left for home country in Jan 2020 and unable to travel during pandemic, therefore, they are a bit short of days to meet the residence...