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They have a process to request exceptions. What sort of exceptions do they approve?

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Wondering if anyone here had any experiences connecting with this travel exception mailbox and if there are any recommendations to improve my chances of getting an approval.

Thank you!

Hi, thanks for your message. Are you familiar with the process to request an exception? We would like to try.

Hello all, The rules changed now and immediate family are allowed to visit. According to the new rules, a marriage certificate is required, but we haven't been able to get married because of the border closure. I'm Canadian, my fiance is German with a valid eTA and we have a valid marriage...