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Hello, My online application shows the following since Sept 2014 when I checked it but has not received any request for a passport or any letter to advise it was approved, can someone please advise me on what I should do? I have emailed the office once in Sept, only to wait for a reply that...

Hello, I know it's been a year but I hope you see this. May I ask how long did it take for you to receive contact from the office after you found out a decision has been made as shown online?