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Thank you for all the help. Fingers crossed it all works out.

Thank you myra20sharma, I sent an email 7 days ago, but will send another one with "URGENT" in the subject. Would you mind confirming - which of these is the correct form for submitting a CSE: 1) https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx 2)...

We did not receive any emails/letters. The 3 biometric lines in that section are also blank. If I click on "view dependents" my wife's biometrics are however there (we went at the same time). Same story if I use the BioStatusQuery webpage. No details for me, wife's details do appear...

Hi myra20sharma Online application from South Africa. Applied mid-March. Bio-metrics request received 30 April. Submitted bio-metrics 2 May. Eligibility: We are reviewing whether you meet the eligibility requirements. Background: We are processing your background check. We will send you a...

Anyone get an update to this issue? I am on day 14 after submitting biometrics, with no update on my profile.

Hi I gave biometrics 2 weeks ago, but it's still not updated on my online cic profile (as far as I am aware biometrics should update online on the same day). Has anyone had a similar issue? Should I resubmit biometrics?

Hi. Did your profile eventually update? I'm currently also waiting on my profile to update.