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The Portal New Version is working again!

I used this webform to report tehcnical problems about the portal new version: https://secure.cic.gc.ca/ClientContact/en/Technical/Form/81 Hope they answer us soon. Also I wrote to their Facebook page: https://t.co/mycfIsonhC

Hi, I have the exact problem. I want to download the letter with the passport request and can't do it because the portal new version is down. I didn't find a communication about it. Is there a way to communicate with them and ask when is it going to work?