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yes it helped. I got the certificate several days after that. I selected citizenship grant. no any error. you might try again, wish you good luck

Ok, I will try, Thank you Calgary222

Thank you forw.jane, Yes, I did. I requested a webform last week, and got the reply: Our agents do not have access to more information about your case status or processing times than you can access online ... also they confirmed that the supporting documents I submitted were added to the file...

Thank you Forw Jane, The IRCC agent I called said that she could not see the form I submitted, she can only check my current status, and she said she had sent email to IRCC to enquire, and suggested me to email IRCC to enquire too, however IRCC have no any response to my enquire email.

Yes, I resent at Nov. 10 using a different email address, and got an automatic reply of confirmation of receipt shortly. however after 5 business days, I still unable to download e-certificate, and I sent email to enquire about my issues but have no any response.

Hello, Could anyone tell me what should I do? I took the Video oath ceremony on 2023-11-03, and email the signed oath form on 2023-11-03, but up to today, I still unable to download e-citizenship certificate from IRCC portal, (it always shows: There is issues submitting forms, your e-certificate...