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Were you able to figure this out? I got a similar request but I can't find the upload option anywhere on the portal. Please help me out if you know the answer. TIA.

My PR application was returned to me stating that one or more of your items need to be corrected. When I view my application, every single document has a note saying that this document is incomplete, Even the proof of Payment field and there is a document attached with the proof of payment...