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Does anyone know that in spite of correct and matching information Arrima portal pops up the error saying "Make sure that all the information entered in your Arrima profile, as indicated in your passport (i.e. your last name, first names, gender and date of birth) as well as your application...

Hi, Could you solve the error? I have the same problem and have been waiting for 4 days now, but it does not accept my file number. I do not know what to do.