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Just regular. I called a couple times though and persistently asked what the status was. Actually got a call from an employee asking to change one of my references, and actually told me that they'll process it that day. this was maybe 2 weeks ago. Best of luck.

Update to my Timeline; PASSPORT RECEIVED YESTERDAY Timeline (passport renewal): April 17: Mailed renewal form to Gatineau from ontario April 19: Recieved May 19: CC charged June 21: Passport received Planned trip: July 13

Just got a call from a private number 1 day after I made an inquiry on my passport. Glad I picked up because it was Passport Canada; they wanted to get some more info about one of my references. I asked them how long it will take before I can receive it, they will take a look today and process...

Just called at 8:30 in the morning to passport canada, Was 340th person on hold despite calling the moment the phone lines opened up. Was on hold for about 2 hours. Finally got in contact with an agent, told me to that passport will probably be sent out by the end of the month. Unprecident...