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  1. D

    NOC Code for IT Infrastructure Service Delivery

    2171 will not be appropriate.. for incident management you use 2282 and for managing team you can either use 2282 or 0125. I have kind of same profile. First I was a agent in service desk, later problem management and now team lead. So 1st 2282 and now 0125
  2. D

    Find Appropriate NOC Job code for ITIL Professional

    I am also from Support desk and Problem Management background and I have selected 2282 as the NOC code. The duties match