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Hi All, I worked in an MNC for around 6 years as a Help Desk Team Lead. Some of my major job duties were. 1. Managing Client SLA's. 2. Creating, Sharing, and Presenting Monthly and Weekly Audit reports with the Client. 3. Managing Call Abandoned%. 4. Attending Client Calls, understanding their...

Hello Brother, I myself m stuck in the same dilemma. I worked in an IT organization for almost 6 years as a Help Desk Team Lead. My job duties were more or less similar to what you had mentioned above. Could you please tell me with which NOC Code did you go eventually??

I took IELTS BC Computer Based on 22nd August. Got my results on 29th which were as follows. L : 8.5 R : 8.5 S : 7 W : 6.5 applied for EOR in Writing module, what do you think are my chances.