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    Tracking shows receivd n signd by A MAPLE at WES, but WES mailed me not received

    Hello, Almost similar situation, my request is on HOLD one month ago due to a missing document. Knowing that, the doc has been sent by DHL, delivered and signed for by: Z MAPLE in 31 of july 2019. After contacting WES, they said that the docs is my responsibility and I have to resend it again...