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Hi, I haven't been in that situation, but I would try to send it to them by fax AND email. If you have received an email from Vienna with the passport request you will see their fax number and email address at the bottom. Here there are, just in case: Email: vienn-visa@international.gc.ca; Fax...

Hi mattkward, May I ask for the email address of the CIC office where you wrote about the change in your mailing address? I recently changed my address and informed the visa office responsible for processing my application, but I also wanted to inform CIC to avoid problems later when they will...

Hi everyone! I am currently in Canada on a visitor visa and yesterday I received an email from the Vienna office requesting my passport. One of the options in the email was to send my passport to the CPC-Ottawa (if I am "currently in Canada and plan to be in Canada for at least three months")...

We did just like you suggested - referring them to the photo timeline by writing "(Please refer to Photo Timeline)" in the form