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Thank you so much for your answer!!! I mailed them yesterday but I tried also to go to my IRCC account where my permanent residence application was submitted initially and there was another process waiting for me to confirm my permanent residence and they asked my to press a button where I...

Sorry to ask you but when did you get your log-in credentials to upload your photo and address because I got an email in July 13 a new case was created under my IRCC account but I didn’t get anything there? And now I’m confused. Sorry if you can answer I’ll appreciate.

Sorry, I’m in the same situation, did you get them already?

Hi, The same happened to me!!! Did you get your log-in credentials? I received the second email in Jul 13 and I didn’t receive yet my username and password