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Is there a way to get pinpoint information on what they think is missing? I could raise a webform but I have heard they generally respond with generic information.

I should clarify that the online form (not pdf but online fillable) is indeed separated for the 2 applicants. So, effectively, I did fill out separate forms for them.

I applied for parents' PR under PGP in July 2024 - father is principal applicant and mother is secondary applicant. IMM5406 got sent back on 22 Nov 2024 stating it's incomplete. It was an online form and not a pdf and there were separate sections for principal applicant's (my father's) family...