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Mine replied within 48 hours. I am in British Columbia. I received help from them for my citizenship and then for my passport.

About two weeks ahead of the oath date. You won’t get the info you need to log in to the zoom oath room until about five days before the oath. Both come by email.

Email your MP and ask for assistance. Include your info, such as the id number you use when inquiring online, your date and location of birth, all the dates since you applied, aor, in progress, test, interview, etc. I was also June 2019 and I emailed my MP and got quick results. Had my online...

It was delivered by fedex January 4th They never notified me but I missed a guarantor signature on the back of my proof of identity. I found out February 21st when I called them. I fedexed the signature and it was received feb 28. I called and they showed no receipt of it. So after waiting...

Yay!

Any news on yours?

Hi everyone, my passport and certificate of citizenship arrived today in the same envelope. I received a notification in my mailbox yesterday and picked up today. Guarantor was never contacted. Hoping you will get yours soon.

If you have your file number they said to write it on there . And I put it n the envelope as well. They told me my file number when I called.

They told me to fax missing info. Fax was busy two days so I sent it fedex.

They may be off for a few days. That happened to me once. I am in BC. The office is open three days a week. I hope you hear something soon.

If driver’s license is what is used for proof of ID both front and back must be signed by guarantor.

I sent a copy of my drivers license for proof of identity. My guarantor signed the front but I didn’t ask him to sign the back. So yes, the said it had to be signed.

Update this morning. My MP office was able to contact the passport office and my passport will be printed today and mailed in one to four business days. I am told I should receive the password at the latest the Tuesday following Easter weekend. The MP office also said to contact let them know if...

In my case, I tried the online status update, was told in process. Later, after not receiving passport, phoned and was told I was missing guarantor signature on back of drivers license copy. They stated they didn’t know why I wasn’t contacted to ask for it. So if you don’t call, you might sit...

I just hope people who have travel plans get theirs in time. I don’t have any travel plans at this time.

I thought the same thing. And they didn’t contact me to say anything was missing.

January 4th fed ex delivered it. Cc charged January 13th I sent email inquiry January 19th January 20th they emailed reply..in process I called February 21st and they said missing guarantor signature on back of my drivers license. I went to Staples two days in a row to fax it, but always busy...

I have no travel planned and I told them that. I said I am concerned they have lost my application and my citizenship certificate. They will help you. it’s my fault that I left the guarantor signature off the back of my drivers license, so really even though they received my application January...

i have not heard back. However, I emailed my MP last night and they replied this morning. I had to sign a form granting them permission to look into my passport delay. They said they will try to find out why the long delay tomorrow. if you know who your MP is, google their name and you will...

I filed a complaint on March 3rd and have had no response. I try to call often and either the call did not go through, fast busy signal or sit waiting for 300 calls ahead, only to have my call disconnected.