you can track your application and check if they issue document number and expiry to you..
If you will see these info on the tracker then you are approved…
https://ircc-tracker-suivi.apps.cic.gc.ca/
just create an account on this and check your status……
Hello marie
I had same issue and i tried 5-6 days and then One day randomly i leave first name box empty and write my full name in last name column and it works for me..
Try this way
Leave first name box blank
last name :Your name
hope this helps
check your application on tracker may be you will get any update from there…(like visa number or expiry)
If you will see that information there then your visa is approved good luck
ok
I am having same issue while creating the account...I am trying from april 19 and still getting same error of incorrect information..but my information is correct as per the form