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Just to close the loop on my adventure, we returned this morning at 8 or so with our #31 ticket, got called in about 11:45, they competently processed our files and told us to come back at 3:30. We came back at around 3:15, got to the front of the line about 3:50, picked them up and were on our...

They got through 67 numbers at Edmonton office today. I would guess that would be somewhere between 80 and `100 passports

Good thing they aren't promising anything because anything they have told me has been proven wrong. Arrived at passport office at 7:30 this morning, put one kid in the main line up and went to the pick up line up with the other kid. Office opened at 8:30. Got in to see pick up agent by about 9...

Just an update, called the toll free line again today to check on status. Bit more of an issue as it took 83 calls today and just about an hour on hold, but they did confirm that the file has been transferred to Edmonton and is currently "under examination" and there are no notes to indicate...

You will need to keep trying to call until you get through and get them to transfer your file to a local office

Yes, this is exactly how it was for us

You can apply to the nearest American consulate for an emergency passport. When we were living in the US (Canadian Citizens with a US visa), we had a situation that two of our children only had landing records for another 3 weeks due to the upcoming passport expiry. We were able to obtain the...

Started our process to get first adult passports for two of my children back in early April, by getting an appointment with Service Canada (because I don't want their original docs to leave my hands) in Edmonton. Appointment granted for May 11. Service Canada scans all documents into the...