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Thanks so much! I tried again and didn't work so I have submitted a Webform on the CIC website and hopefully they will respond soon. Appreciate your speedy reply :)!

Hi there, I tried to link my parent's (mom) application on the CIC website to my CIC account. However, for some reason it can't locate it. When I input the info in the linking account page, the "Applicant' should be my mom right? /under "Number of Family Members, including the primary applicant...