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i think you should call them , i called tweice on nov, and the it will be difficule to reach them , and sometime , you have to wait more then 45min , but once you call , you can give them your name and your brithday , they will search and will tell you if they found on the systeme.

hi , my application been receive by Sydney the 20th july 2018 , and i got the application number send to me by 03 dec , nothing else, i would like to know if anyone has simiar timeline and anyone know why takes such time just for get FN .thanks