IT WORKED!
I went there in person at around 11.00 pm, they asked me to come back at 2.30, I went in, they called my name and gave me the stamped passport. That was actually really easy. If you can do it in person, I highly recommend to.
I mailed them my passport on July 2nd and they receiived it on the 3rd. I started emailing them on August 1st because I am planning to travel this Sunday. They have not been responding so I just went there in person this morning, the receptionist had me filled an accelerated process form, and...