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Follow up: Even though it says there was a letter sent to me, they told me on the phone that there is nothing awaiting my action and they don't have a record of anything being sent... very strange. We spoke with someone from the IRCC office and they confirmed the information that we are...

Okay I'll try that tomorrow (I'm locked out for too many logins :rolleyes: Thank you for your help. This system is terrible so this support is very much appreciated.

We've actually been having trouble linking our application to his account. We sent the application in the mail and it says on my online tool that it was received in February but when we input the information to link the existing application it returns no results... We also applied for a...

The online tool. My husband who is the principal applicant has a GC key account but I don't. As the sponsor, should I also register for a gc key account?

It says on my "online tool" account "We sent you a letter on April 16." That's why I'm expecting something. I suppose you never saw that in your case?

Hi everyone, I was sent an email letting me know I was approved for sponsorship, and on my account it says that I was sent a letter in the mail but I'm worried it was sent to my old address (I submitted the new address to IRCC right after they sent it). It's also been 6 weeks and I'm concerned...