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Thanks, but can't call that number either. It's either silence for a few minutes and after that it stops; or "please check the number and try again". Where did you call that number from? I tried to call from US and Europe (ask friends to check different places).

@Dreamszalone, Can I know what number of CIC that you call from the US? The CIC number I found from CIC website mentioned that it can only be called within Canada, and true enough, it couldn't be called from the US (San Diego)... Thank you