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Yes, I logged in and submit the info. The system is not perfect but the good thing is they will try to help using email.

Thanks I also hot the reply today. I believe the portal email works but take them some time to manually processed. If you couldn't login I suggest email the portal email and let them know. They could double check and verify that for you. It takes maybe 5 business days for them to process it.

Great how you get one? Did you email "IRCC.ClientPortal-PortailClient.IRCC@cic.gc.ca" and they reply back or because of the webform they fix the issue?

well, mine is for VO etobicoke. I don't have the etobicoke IRCC portal email so I send the info to IRCC portal email and state the problem and also raise the issue via webform. If they email you as soon as you reply with the required info you should get the credentials within a day but since I...

I'm also in the same situation, I got message in my gckey account, no email. I also raised a webform but not sureif that would help. Please keep us posted if you get any update it's so frustrating so far.

Hello, I just got approval through the online account and want to share my experience: I have applied online and submit my application on August 06th and got approval today so overall it takes 16 weeks from the date I submitted till getting the approval on the system.