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In the end, the problem seemed to have been with MacBook. If possible, try using someone else's computer. Try until you find a computer that will work, preferably not an Apple. Do download the form from the GCKey site, because that is the only form that will generate barcodes after validated...

I have downloaded the form IMM5257. (Not from the GCKey site, because that link has not worked for the past three weeks, but from immigrationdirect.ca - I have reported it as a technical error, and then got an email telling me to follow the steps below, which I did with no success.) I have the...