Same! Submitted last Sept 13th and still waiting for ecopr. Also tried calling and sending a follow up thru webform. They also told me no actions can be taken at this point. All we can do is to wait, and it’s sad
I submitted my address and photo last Sept 13th (Montreal). Still haven’t received my eCOPR yet. Tried calling and sending a follow up thru webform last Tuesday, now I’m hoping for some good news.