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Did you find out what your NOC job code is ? I am also ITIL incident management analyst

Assign and create cases and provide responses established procedures and greeting  s to customer inquiries using s Process and follow up with client test files and PDF sample requests and post files via the FTP site (samples, remit and enrolment files)   Assist with the resolution of minor...

Can someone please tell me which NOC B jobs have been downgraded and won't be count towards points for CEC ? Please help. I will be applying next year