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Please anyone could help me, 4days since WES recieved the package but it still says on hold Abraham

Hello i do need a help i sent the package to WES using DHL express the documents was delivered and DHL Express sent me the proof, it was 27th March ,but when i am using the track number WES says package don't recieved yet . How long it takes for WES to change the statut on Hold; i become worry i...