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Thank you for your reply. Yeah it didn't make any sense, and I think you're right. I guess I'll keep bugging the call centre for a few more weeks and then maybe submit another webform

I sent an urgent processing request in November 2022 (shortly after submitting online application but before AOR). I called the call centre and they told me they haven't processed the request yet. So when I asked if I should send another request, he said not to do that because it will delay my...