No AOR for 5 months, is this normal?

[ZanyBrainy]

Hi all,

I applied for a citizenship grant application on November 26th, 2024. I've been a permanent resident (with valid card) since 2017 and fulfilled the presence requirements in Canada. I applied online and still haven't received an AOR. There's no associated application number or further communication from IRCC, and when I contact them, they say they can’t do anything until I receive an AOR. I’ve checked my email, including spam, and see nothing, and the status website shows my application as having been submitted. I’m certain my application was complete upon submission.

Has anyone else been in a situation like this? There doesn’t seem to be many examples online of others who have had to wait 5+ months for their AOR.

Thanks!

 

[BienCanada]

Hi all,

I applied for a citizenship grant application on November 26th, 2024. I've been a permanent resident (with valid card) since 2017 and fulfilled the presence requirements in Canada. I applied online and still haven't received an AOR. There's no associated application number or further communication from IRCC, and when I contact them, they say they can’t do anything until I receive an AOR. I’ve checked my email, including spam, and see nothing, and the status website shows my application as having been submitted. I’m certain my application was complete upon submission.

Has anyone else been in a situation like this? There doesn’t seem to be many examples online of others who have had to wait 5+ months for their AOR.

Thanks!

It is not normal. You should call IRCC. Right now March 2025 applicants are getting AOR. On call you will need the UCI number which is the same as on your PR.

 

[ZanyBrainy]

Thanks BienCanada, appreciate it. Do you know where I can find their phone number? I don't see anything on their website specifically related to Citizenship applications.

 

[BienCanada]

Thanks BienCanada, appreciate it. Do you know where I can find their phone number? I don't see anything on their website specifically related to Citizenship applications.

Call ‭(888) 242-2100‬

Wait for intro to finish

Press 1 to enter your UCI

Enter your UCI and press #

Press 1 to confirm your UCI

Press 3, then 4, and then 0. Wait for the automated voice messages to complete before pressing these numbers.

 

[ZanyBrainy]

That's fantastic information, thank you! I'll give them a call.

 

[haveagoodday]

I applied in July 2023 but didn't get my AOR until early Jan 2024.....

Had the same issue and IRCC kept saying they cannot provide details until AOR is received so I just waited