So this is an issue with the portal. My photo was rejected twice, and it turns out it was because my clothes were too dark. https://www.propassportphoto.com/pr2021/ I would recommend taking pictures with moderate color clothing and submit it.
Got an update on the PR portal (eCOPR Nov 30th). My address was accepted but photo was rejected because "facial area is too big/small". Resubmitted my photo again, fingers crossed it gets accepted.
Sent an email to IRCC Calgary (as folks here suggested) and got this reply:
I sent an email to the OSC email a while back but they're not responsive at all.
The details have to be exactly as in the eCOPR and Passport (place of birth) and all fields have to be uppercase. I was running into the same issue until I fixed that.
Also, my eCOPR expires on Dec 18th, 2021, so does that mean I would get PR card before that date? Has anyone had an expiration date much further into the future?
What info are you entering to link the application to your account? I tried entering UCI and Family Name + Place of birth but it says no applications found. Does the place of birth need to match with what's in eCOPR?