+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

Recent content by Ragnheidr

  1. Ragnheidr

    Canadian Passport - Mail-In Application Timelines

    The journey is over, my wife received her citizenship certificate today, together with her passport. Good luck to those who are still waiting.
  2. Ragnheidr

    Canadian Passport - Mail-In Application Timelines

    Without a proof of travel I'm afraid that your request might not get very far mate :-/ You can also calll your MP directly, you will most probably talk with someone from their office.
  3. Ragnheidr

    Canadian Passport - Mail-In Application Timelines

    You can try to contact your local MP and explain your situation, it worked for my wife. You can also call them at 7:30 am and ask them to transfer your application with a proof of travel (so you need to have a ticket booked already).
  4. Ragnheidr

    Canadian Passport - Mail-In Application Timelines

    Quite fast actually, 2 days the first time, saying basically that they would contact the right person and get back to us later on.
  5. Ragnheidr

    Canadian Passport - Mail-In Application Timelines

    My wife just got a call from a supervisor at Passport Canada and she was told that they would prioritize her application and print her passport tomorrow (without extra fees). He is even going to call her back to provide her with a tracking number! So for anyone having problems, don't hesitate...
  6. Ragnheidr

    Canadian Passport - Mail-In Application Timelines

    We heard back from our MP this morning, it seems they have a dedicated support line with Passport Canada (just so you know if your situation is a little desperate...). We were told that they would be reviewing my wife's file to see why it is taking so long (received late January). They also...
  7. Ragnheidr

    Canadian Passport - Mail-In Application Timelines

    I was told again that the Montreal office is over booked and that the Ville St-Laurent one is still much much faster... so we will go with this one. And yes, we will have to pay that $45 extra for the transfer, and $100 something to speed up the process (meeeh :()
  8. Ragnheidr

    Canadian Passport - Mail-In Application Timelines

    @CaBeaver we called them again today, and guess what? They agreed to transfer my wife's application directly to the nearest local office without even asking! Remember, the previous agent told us to wait 5 days before our trip if we wanted to ask for a transfer.... bunch of lies clearly. Now we...
  9. Ragnheidr

    Canadian Passport - Mail-In Application Timelines

    We also filled a complain 20 days go, no news... have you asked for a file transfer maybe ? I don't know how much they BS people over the phone so !
  10. Ragnheidr

    Canadian Passport - Mail-In Application Timelines

    Yes, why ? Btw nothing new under the sun for my wife T__T"
  11. Ragnheidr

    Canadian Passport - Mail-In Application Timelines

    The Saint-Laurent office is not that far with a Uber :oops:
  12. Ragnheidr

    Canadian Passport - Mail-In Application Timelines

    Kinda... you can fill their online form and wait/pray until your next birthday or so to get maybe an answer from them telling you that basically your file is still under examination. You can also try to give them a call, prepare yourself for a 3h+ of wait with 550 ppl ahead of you (if they don't...
  13. Ragnheidr

    Canadian Passport - Mail-In Application Timelines

    I feel you ... Imagine here, they received her file on January 26, CC charged February 23 o_O, her application is still under examination, no ETA, nothing, I'll let you know if she receives any update before we leave in 20 days... but tbh, I have a bad feeling T___T.. The worst thing is that I...
  14. Ragnheidr

    Canadian Passport - Mail-In Application Timelines

    So you are still stuck as I see it, so is my wife... I called again this afternoon (after 3h of wait), I was told they get over 150k calls a day... and now you can't transfer your file to an office unless you travel within the next 5 days ! ... and well, her file is under examination since the...