There was a delay for my Wife PR card when I enquired I found that it was sent to wrong address. Please call them and check which address is maintained in the file.
I haven't received the confirmation of anything for photos received.
Mine and my wife card have been approved but in the case of my children, it is still hanging. Moreover, I came to about their photos rejection from the agent there is no correspondence at all.
My Office is Nova scotia.
I landed on September 25 after two I came to know my photos were rejected.
I submitted my photos on October 16.
I googled and just followed the link. BTW, I had problems too in the first later after so many combinations I finally got it...