Thank you so much
@legalfalcon. I highly appreciate your quick response regarding my application and keep up the great work you are doing by helping all of us here.
Hello
@legalfalcon & other members of this forum!
Hope you all are doing well & staying safe! I have a situation and I need your urgent help. Sorry for the long post & profile information provided at the end.
I submitted my application on Jan 1, 2020 when I was residing in the United States and I moved back to India (home country) in June 2021. I immediately raised a web form to update my mailing address but never received an acknowledgment. I received the 'Ready for Visa' email on November 9, 2021 with detailed instructions with the next steps. The email requires me to send the applicable documents & passport to the New York VAC, USA which makes me
assume that the address on file has not been updated. The wrinkle is, I have 30 days to submit my documents otherwise my application will be canceled as per the email.
Also, the first step in the email informed that if there were any "Change in Circumstances" (which included a change in contact information) then I need to contact CPC-Ottawa immediately at the email provided. I immediately sent an email detailing the situation and provided the new contact information.
I am located in Telangana, India so the Bangalore Visa Ofice is catering to this region. Therefore, I raised a web form to update the contact information & wrote an email as well to inform about the situation.
The reason I did this: on the IRCC website, I found that if you are outside Canada or the US then you need to contact your local visa office for any change in contact information.
Therefore, my questions are:
1. Is there anything else I need to/can do at this point?
2. If anyone else was in the same situation, can you please share your insights? How did you resolve this situation?
3. How soon can I expect a response from CPC-Ottawa, if anyone has any idea?
4. Is there a way I can speak with an agent to resolve this issue over the phone? If yes, can anyone share a phone number that I can call?
Thank you for all your help.
Profile:
ITA: Nov 25, 2019
AOR: Jan 1, 2020
Medicals: Jan 27, 2020
Biometrics: Feb 5, 2020
Medicals Extended: Jan 20, 2021
Move Back to India: Jun 2021
Remedicals not required: Jul 8, 2021
Ready for Passport: Nov 9, 2021
VO - Ottawa
Total Timeline = 21 months